Field Director – Ambulatory

Job Title:  Field Director – Ambulatory Accreditation Operations

Location:  [Oakbrook Terrace Illinois]

Type:  Full-Time | Field-Based / On-Site

About the Role

Are you a strategic healthcare leader passionate about quality and safety? We are seeking an experienced Field Director to lead our Accreditation and Certification Survey Operations within the ambulatory healthcare sector. In this high-impact leadership role, you will oversee a distributed team of field representatives, ensuring the consistent execution of accreditation standards across diverse healthcare organizations. You will drive operational excellence, mentor talent, and serve as the subject matter expert on regulatory compliance while maintaining a visible presence in the field.

Why Join Us?

• Leadership Impact:  Directly shape the quality of care delivered by ambulatory healthcare organizations nationwide.

• Autonomy:  Manage field operations with a focus on strategic improvement and team development.

• Growth:  Opportunities for professional development and career advancement in healthcare administration.

Key Responsibilities

As the Field Director, you will bridge the gap between corporate strategy and field execution.

• Operational Leadership:  Oversee daily accreditation and certification survey operations, ensuring high-quality service delivery and strict adherence to accreditation standards.

• Team Management:  Lead a distributed team of field representatives through hiring, onboarding, training, performance management, and professional development.

• Quality Assurance:  Monitor survey quality and operational efficiency through field observations, report analysis, peer reviews, and direct assessments.

• Strategic Planning:  Support the development and implementation of operational goals, policies, and process improvements to enhance workflow and compliance.

• Collaboration:  Partner with internal scheduling and planning teams to coordinate survey activities and optimize resource allocation.

• Subject Matter Expertise:  Serve as the primary authority on healthcare accreditation standards, regulatory compliance, and survey processes.

• Education:  Lead training sessions and educational initiatives to keep field staff aligned with the latest regulatory changes.

• Field Presence:  Travel regularly to conduct site evaluations, provide on-ground support, and maintain visibility with the team and clients.

Qualifications

• Education:  Master’s degree in Healthcare Administration (MHA), Healthcare Management, Nursing, or a related healthcare field.

• Licensure:  Active clinical licensure (RN, PT, etc.) is preferred or required based on professional discipline.

• Experience:

  • Minimum of 5+ years of healthcare leadership or operational management experience.
  • Strong background in ambulatory healthcare operations is preferred.
  • Proven experience managing large, distributed teams and operational workflows.

• Knowledge:  Deep understanding of healthcare accreditation, regulatory compliance, and survey processes (e.g., AAAHC, Joint Commission, CMS).

• Skills:

  • Strong budgeting, workforce planning, and performance improvement skills.
  • Excellent conflict resolution, coaching, and team development abilities.

Preferred Competencies

• Healthcare Accreditation & Compliance

• Operational Leadership & Change Management

• Performance Improvement & Audit Operations

Work Environment & Travel

• Travel:  Ability to travel approximately 50% annually for field evaluations, surveys, and operational oversight.

• Schedule:  Full-time position with occasional on-call operational support responsibilities.

Compensation & Benefits

• Salary:  Competitive salary commensurate with experience.

• Health:  Comprehensive medical, dental, and vision coverage.

• Future:  401(k) retirement plan.

• Time Off:  Generous paid time off (PTO).

• Development:  Professional development and leadership training opportunities.

Ready to Lead Healthcare Excellence?

If you are a healthcare operations leader with a Master’s degree, 5+ years of management experience, and deep knowledge of accreditation standards – and you are ready to drive quality and mentor a team in a dynamic, field-based environment – apply today.

[Point of Contact

Mario Green

Business Development Manager

P:  409-777-3009

E:  mario.green@firman-solutions.com

A:  2766 Duniven Cir Suite 206 Amarillo TX 79109]