Manager / Senior Manager

Job Title: Manager / Senior Manager – Paralegal Services & Resource Management

Job Type: Full-Time (Hybrid)

Work Mode: Hybrid (In-office & Remote)

Job Summary

We are seeking an experienced professional to lead paralegal services and resource management functions within a legal environment. This role is responsible for overseeing paralegal and docketing teams, ensuring high-quality legal support, efficient workload distribution, and alignment across practice areas. The position also focuses on team development, operational efficiency, and strategic planning to enhance overall service delivery.

If you have 6+ years of paralegal experience, 3+ years in a leadership or management role, and a passion for team development, resource optimization, and operational excellence – we want to hear from you.

Why This Role Stands Out

Leadership impact – Lead, mentor, and manage paralegal and docketing professionals

Hybrid work model – Flexible combination of in-office and remote work

Strategic resource management – Drive workload distribution and staffing efficiency

Process improvement focus – Leverage technology and automation to enhance workflows

Career development – Establish training programs and career progression frameworks

Cross-practice collaboration – Work across multiple legal practice areas

Key Responsibilities

Leadership & Strategic Management

Lead, mentor, and manage a team of paralegals, assistants, and docketing professionals

Drive performance management, including evaluations and feedback processes

Develop and implement training and professional development programs

Establish and maintain career progression frameworks and competency models

Oversee departmental budgeting for training, certifications, and technology

Work Allocation & Resource Management

Manage workload distribution and staffing across teams

Develop systems for tracking utilization, assignments, and productivity

Collaborate with stakeholders to anticipate staffing needs and resolve workflow challenges

Monitor performance metrics and identify opportunities for efficiency and improvement

Partner with internal teams to analyze productivity and optimize resource allocation

Operations, Reporting & Compliance

Prepare and present reports on utilization, productivity, and performance

Ensure compliance with internal policies, client requirements, and confidentiality standards

Support succession planning and knowledge transfer within teams

Maintain accurate records and reporting systems

Process Improvement & Innovation

Identify and implement improvements in workflow, systems, and operational processes

Leverage technology and automation tools to enhance efficiency

Support change management initiatives and continuous improvement efforts

Core Competencies

Leadership and team development

Strong organizational and time management skills

Effective communication and relationship-building

Strategic thinking and problem-solving

Adaptability and change management

High level of professionalism, judgment, and discretion

Client-focused mindset

Qualifications

Required Qualifications

Bachelor's degree

Paralegal certification (or ability to obtain within a specified timeframe)

6+ years of paralegal experience

Minimum 3 years in a leadership or management role

Experience managing legal support teams and workflows

Strong analytical and reporting skills

Proficiency in legal technology and workflow systems

Preferred Qualifications

Experience in multi-office team management

Knowledge of career development frameworks and compensation structures

Experience with data analysis related to productivity and utilization

Key Skills (At a Glance)

Team leadership and mentorship

Workload distribution and resource allocation

Performance management and feedback

Training and professional development

Legal technology and workflow systems

Utilization and productivity tracking

Budgeting for training and certifications

Succession planning and knowledge transfer

Process improvement and automation

Compliance and confidentiality

Work Environment

Hybrid work model – Combination of in-office and remote work

Collaborative environment with legal practice groups, leadership, and support teams

Engagement with paralegals, docketing professionals, attorneys, and firm administration

Compensation & Benefits

Competitive salary based on experience and role level

Performance-based incentives may apply

Comprehensive benefits package (health, dental, vision, retirement, PTO)

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Ready to Lead Paralegal Services & Resource Management?

If you are an experienced paralegal leader with 6+ years of paralegal experience, 3+ years in management, and a passion for team development, resource optimization, and operational excellence – apply today.

[Point of Contact

James Whiteman

Client Acquisition Manager

P: (409) 777-4070

E: James.Whitman@firman-solutions.com

A: 2766 Duniven Cir Suite 206 Amarillo TX 79109]